Warranty and Returns Policy

Return and exchange is allowed within seven (7) days from the date of purchase, provided the item is unused, in its original packaging and box, with all inclusions and the manual intact. The original receipt is required.

Returns and exchanges can be made at any Dyson Service Center nearest you.

Returns and exchanges are NOT accepted under the Consumer Act of the Philippines (RA 7394) for the following reasons:

• Sudden change of mind
• Defects caused by misuse or mishandling of the item by the customer
• Discovery of a lower price for the same item in another store